Testimonials

With decades of experience in the travel industry, we have mastered the art of turning the most demanding of clients into exceptionally happy travelers.  Read what they have to say:


“For the past 5 years, Lisa has provided me with flawless trips abroad and in the states. Lisa knows my needs with some medical handicaps and also my likes and dislikes. She tailors my trips to the point that I barely check and certainly do not recheck my details. Recently I contacted her and said “Would you arrange a one-of-a-kind trip for me? I need to get away.”  I did not really specify when or where. My trust in Lisa’s ability to fill the plate…I simply leaned back. Within two days Lisa had a plan. She introduced a Crystal Cruise touring Monte Carlo, Italy and Greece. The service was seamless. Before I reached the ship In Monte Carlo, Lisa supplied me with daily sheets and my daily trip activities that she had tailored. From the bottom of my heart, I can say that I had a trip without a hitch which was absolutely fantastic- for a price of course, but you get what you pay for. Lisa’s thorough coordination and knowledge made it so very special for me. And safe, as a widow. I used to cruise for many years with my husband, who was a cruise lecturer. I could never have planned this perfect trip on my own.”


“My husband and I have been using SCANTRAVEL for many years for all our travel plans. Our travel advisor, Helle Hamilton, has been absolutely wonderful in helping to plan and book all of our vacations. My husband and I love to cruise and Helle makes the booking process seamless and stress free every year! She is able to offer her own expertise in cruising and cruise cabins, find great hotels, and make airfare arrangements for us to ensure we make the best decisions! We will continue to use SCANTRAVEL for all of our vacation needs! The Vogelsteins in Herndon, VA


“My wife and I and many of our friends have utilized SCANTRAVEL a number of times for help in planning and coordinating multiple trips that have spanned the globe. In every instance, we have all been completely pleased with how we were treated and how our trips were so organized and executed! They take all the necessary time to keep you informed, go above and beyond with all the details from flights to restaurant recommendations to helping us deal with getting reimbursements after some flight issues. I have gone to a different agency once in the past few months and comparatively they didn’t come close to how SCANTRAVEL operates. Additionally I have established a great relationship with Lisa Stevens who I consider The Best! I would highly recommend SCANTRAVEL for any and all your future travel needs . You won’t be disappointed!       Lee Colborne  -Shrewsbury Mass”


“Lisa has planned several vacations for us over the years and has always been wonderful!  We recently returned from our second cruise to Alaska where she coordinated EVERYTHING and it was a fantastic trip!  She is always super responsive and helpful with answering all our questions. We are very grateful to her for many fabulous memories!”   -The Manships of Delaware 


“We have been very happy to work with SCANTRAVEL over many years. You have arranged some excellent vacation trips for us, and given us some good ideas, for example Costa Rica and river cruises. On these many trips you arranged everything with great expertise.  We appreciate and warmly recommend Scantravel and look forward to more great trips.     
-Vilhelm and Diane Bohr of Maryland”


“Lisa at SCANTRAVEL is absolutely the best!  Our first experience with her was helping us plan a Viking River Cruise for our 25th wedding anniversary. Lisa made everything so easy and answered questions we didn’t even know we should ask!  Since then we have traveled with Lisa’s help to many destinations, even with trips that needed to be cancelled and rescheduled due to COVID.  She always makes us feel important and special even though I know we are not her biggest client.  If she’s unavailable for any reason, Helle is just as pleasant and helpful. We wouldn’t use anyone else.  -Patrick & Donna Reed of Wisconsin”


“We had the pleasure of using SCANTRAVEL twice in the past year.  The first was for a trip to Norway—they were exceptional!  The preparation materials provided were clear and very useful.  Everything planned went smoothly, the sites they chose for us to visit were awesome, and their partners on the ground in Norway were efficient, informative and helpful!  The second was for a very last-minute trip to Turkey.  Lisa put the trip together very quickly and did a great job!  As with our previous trip, the partners on the ground were excellent!  We will definitely call on SCANTRAVEL for our foreign travel arrangements!”  -Jody Wagner of Virginia


“My first attempts to find a travel advisor for a trip to Norway were not successful, but luckily I discovered SCANTRAVELl and Helle Hamilton.  Helle understood the mostly independent kind of travel my husband and I prefer.  She arranged wonderful hotels in Oslo, Bergen, and Trondheim, flights and airport pick-ups, and a local guide in Oslo.  Originally a short cruise was part of the plan, but it was cancelled shortly before we were to leave.  Helle suggested several alternatives, and made a plan that fit.  It was an outstanding, problem-free trip to a beautiful country that we could not have planned without her help.”   MS, Philadelphia


“We have used SCANTRAVEL for more than 20 years and enjoyed working with Lisa and her team. From early planning, while on the vacation and when being back home we have appreciated their professionalism, experience and personal care. If we experience problems, like during the pandemic, they are always there to help. We feel safe with all the details included on a vacation they plan. Even with our extended travel over the years, we couldn’t have done it without SCANTRAVEL’s knowledge, from air, car rental, ocean cruise, or hotel bookings. We look forward to our next vacation planning with Lisa.”  -The Syversen’s of Maryland 


“My wife and I have been customers since 2016, and SCANTRAVEL has helped us plan and book several very special trips abroad to Denmark, Sweden, Norway, Ireland, England, France, and Canada.  Helle and Lisa have been very attentive to our style:  We often pick out some central event ourselves (a music festival, a cruise, an excursion to see the Northern Lights), with perhaps 3 other stopovers over 17-21 days.  SCANTRAVEL has found us lovely accommodations that fit our taste and budget, and transportation that suits our pace. We have never been disappointed by their recommendations, and they always seek our feedback afterward on how well everything worked.  Plus, they were a great help when we needed to cancel scheduled trips due to Covid and health issues.  We have referred friends to SCANTRAVEL, and these friends have become regular customers for guided trips to Croatia and Japan.  We are so happy that we have SCANTRAVEL to work with.” Mark in Silver Spring, MD


“SCANTRAVEL, and especially Lisa, have made our travels and vacations seamless, a critically important service for a couple of octogenarians.  They have my unqualified recommendation. You cannot do better.”  Mr Sam Berner of Maryland


“SCANTRAVEL has helped us explore the world in unique and immersive ways. They really got to know us and tailored each trip to our own personal travel style. While the popular tourist sites are popular for a reason, SCANTRAVEL has also helped discover off-the beaten-path-locations and experiences that have given us a more personal insight into the countries and towns we are exploring. Trip planning with Scantravel starts with an in-depth conversation about our travel goals. A six-hour cooking experience helped us understand the impressive food culture in San Sebastian, Spain. Countryside wine tours were added to our visits to Vienna, Austria, and Prague, Czechia so that we could see more than those urban centers. An architectural tour of the Gran Via in Madrid drove home the progression of this popular boulevard from Medieval times to its completion in the 1940’s. They were also careful to build in down-time, so we wouldn’t need a vacation from our vacation!  Touring with private guides allows for one-on-one conversations that helps us understand local perspectives on politics, culture, history, architecture, food, and so much more. We’ve stayed in
touch with several of our tour guides, continuing those connections and conversations to this day.  SCANTRAVEL is meticulous about travel planning. Every step is expertly planned and thoughtfully communicated. There is great comfort in knowing that they are just a phone call away should anything go awry which, fingers crossed, has not happened in our experiences with them.”              The Monacos of Maryland 


“We have worked with SCANTRAVEL for nearly 20 years and wouldn’t use anyone else.  Lisa and everyone at SCANTRAVEL make planning and going on a vacation easy.  They are a delight to work with and are very responsive.   We highly recommend SCANTRAVEL!” S & J Hazel of Virginia


“We have relied on SCANTRAVEL for our vacation planning needs for more than 15 years. Throughout this time, SCANTRAVEL has consistently supported us as we explored a variety of destinations, including the United States, Europe, and the Caribbean. SCANTRAVEL has always provided us with excellent service and professional advice. Each recommendation has been thoughtfully tailored to our specific vacation preferences, ensuring that our trips are both enjoyable and memorable.” Tom Henry and Liv Dahle Knutsen of Moss, Norway


“We used Lisa from SCANTRAVEL to plan our 2 week/5 city tour through Italy. Her efforts to  coordinate the planes, trains, hotels and sightseeing tours made this trip seamless and  memorable. An especially memorable tour was the sunset boat tour through Cinque Terre with wine and Aperitivo; a double rainbow sighting was the icing on the cake.” Pat, Val, Alex Potomac, MD


“Lisa made the experience of planning our long awaited trip to the UK fun and informative.  She helped us narrow our plans from ‘everything’ to what would actually be possible and enjoyable.  Her help with airline and hotel reservations was extremely helpful.  The trip was fabulous and we thank her for all her help and advice”   LAG in Virginia


“SCANTRAVEL has been a wonderful help for our travels, domestic and foreign, for many years. We appreciate your advice and support with arrangements, which have given us many happy memories.  You have also provided timely and effective assistance when unforeseen circumstances required rebooking flights or accommodations.  We look forward to continuing to work with you on many more adventures!” LMH & ETH, Chevy Chase MD


“I have taken numerous trips planned by Lisa.  Her expertise and willingness to go the “extra mile” has been invaluable.  She is knowledgeable about a wide variety of destinations and plans a vacation taking into consideration individual preferences.  I give her and SCANTRAVEL 10 out of 10!”   -Barbara M of Reston VA